Privacy Policy
Last Updated: [10.12.2024]
This Privacy Policy describes how Drink Matcha Man (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from drinkmatchaman.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you, the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on the Site with the updated "Last Updated" date. You are encouraged to review this Privacy Policy periodically.
Information We Collect
We collect personal information in the following ways:
1. Information You Provide Directly
We collect information that you provide directly to us through our Services, such as:
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Contact Details: Name, address, phone number, email.
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Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
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Account Information: Username, password, security questions.
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Shopping Information: Items viewed, cart details, and wishlist information.
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Customer Support: Any details you provide when communicating with our support team.
2. Information Collected Automatically
We collect usage data automatically when you interact with the Services, such as:
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Cookies & Tracking Technologies: We use cookies, pixels, and other technologies to collect information about how you use the Site, including your IP address, device information, browser details, and browsing behavior. This helps us improve your experience and deliver personalized services.
3. Information from Third Parties
We may receive information about you from third parties, such as:
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Payment Processors: We use third-party payment processors (e.g., Stripe) to handle payment transactions.
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Service Providers: We may share information with our partners who support our operations (e.g., fulfillment, shipping, and customer support).
How We Use Your Personal Information
We use the information we collect for the following purposes:
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Provide Services: To process payments, fulfill orders, manage your account, and provide customer support.
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Marketing and Communications: To send promotional emails, text messages, and notifications about new products or services.
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Security: To detect and prevent fraud and malicious activity.
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Legal and Compliance: To comply with applicable laws and legal obligations.
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Personalization: To enhance your experience with personalized offers, content, and recommendations.
Cookies and Similar Technologies
We use cookies to enhance your experience, analyze trends, and improve the functionality of the Site. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities on the Site.
For more information on how Shopify, our platform provider, uses cookies, you can visit their cookie policy.
How We Disclose Your Information
We may share your personal information in the following situations:
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Service Providers: We may share data with third-party vendors who perform services for us (e.g., payment processors, IT support, shipping).
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Business Partners: With our business and marketing partners to support advertising, analytics, and customer communication.
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Legal Compliance: To comply with legal obligations or in response to legal requests (e.g., subpoenas, court orders).
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Business Transfers: In the event of a merger, acquisition, or sale of the business, your data may be transferred as part of the transaction.
User-Generated Content
Our Services may allow you to submit user-generated content (e.g., product reviews, comments). Any content you submit may be publicly accessible and we are not responsible for how third parties use or access this information.
Third-Party Links
The Site may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
Children’s Privacy
The Services are not intended for children under 13, and we do not knowingly collect information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Data Security and Retention
We implement reasonable security measures to protect your personal information, but no system is completely secure. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal or regulatory requirements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
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Right to Access: Request a copy of your personal information.
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Right to Delete: Request the deletion of your personal information.
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Right to Correct: Request corrections to inaccurate personal information.
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Opt-out: You can opt out of marketing emails at any time by following the unsubscribe link in our communications.
To exercise these rights, please contact us at the details provided below.
International Users
If you are located outside the United States, please be aware that we may transfer your personal information to the U.S. or other countries for processing. By using our Services, you consent to such transfers.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
